END TERM EXAMINATION
[BBA (B&I)/(TTM)/(MOM) 2011 ]
Paper Code: BBA201 Subject: Organisational Behaviour
Time : 3 Hours Maximum Marks: 75
Note: Attempt any five questions. All questions carry equal marks.
Question 1: Attempt any three of the following: (3*5=15)
(a) Johari Window
(b) Group Think and Group Shift
(c) Organisation Behaviour Models
(d) Reinforcement Schedules
(e) Socialization Process
Question 2: What is nature and concept of organizational behavior? What challenges does the managers face today in Organizational Behaviours? (15)
How attitudes are framed? Explain theories related to attitudes. How organization related attitudes contribute in understanding of organization's behavior explain with suitable examples. (15)
Question 3: What are the determinants of personality? Explain the Big Five model in details with reference to its applicability in understanding human behavior in organizations. (15)
How Transactional Analysis helps in managing interpersonal relationships in organisations? (15)
Question 4: Explain the different determinants of Group Dynamics in details with examples of their applicability in organisations.
Differentiate between groups and teams. How can we build and manage effective teams for organizational excellence?
Question 5: How culture of an organization can be identified? Explain Hofstede's model in detail with suitable examples of its application in managing across cultures.
What are the different types and sources of conflicts in the organization? Explain the techniques of conflict resolution in organization. (15)