IPU BBA Semester 3: Organisational Behaviour (Question Paper DEC 2015)

END TERM EXAMINATION

THIRD SEMESTER (BBA) DECEMBER 2015

ORGANIZATIONAL BEHAVIOUR 

(BBA/TTM/B&I/MOM 201)

Question 1:   How individual behaviour is different from group behaviour? Which factors characterise the  individual   behaviour?  (15)


Question 2: Explain the concept of Johari window in details with suitable examples. (15)


Question 3: Explain the contribution of other disciplines to the understanding of organisational behaviour. What challenges are forced by managers in managing organisational behaviour today? (15)


Question 4: Explain the attribution theory of perception. What are the perceptual errors made by individuals? (15)


Question 5: Differentiate between group and team. What role do group norms and group cohesiveness play in sustaining the group?  (15)


Question 6: Explain Hofstede’s theory of understanding and managing across cultures with suitable examples. (15)


Question 7: What are conflicts? Explain its types, process and resolution techniques briefly. (15)