END TERM EXAMINATION
THIRD SEMESTER [BBA (B&I)/ (TTM)/ (MOM) 2012]
Organisational BehaviourPaper Code : BBA- 201 /BBA(TTM)201 / MOM/B&I-201
Time : 3 Hours Maximum Marks:75
Note: Attempt any five questions. All the questions carry equal marks.
(a) Discuss the interdisciplinary nature of Organizational Behaviour.
(b) What are the challenges and opportunities to the Manger of today in understanding the human behaviour.
Question 2: Define Organisational Behaviour and discuss the characteristics of this field study.
(a) Discuss the Big Five Personality Traits.
(b) What are the factors influencing the Personality?
Question 4: Explain the term Transactional Analysis in detail. How can it be a useful tool for the managers of today?
Question 5: How attitudes are framed? Explain the various types of attitudes related theories.
(a) Discuss the various types of groups existing in an organisation,
(b) Explain the process of group development.
(a) Discuss the various theories of Group Formation,
(b) What are various tools of Group Decision Making?
Question 8: Differentiate between groups and teams. How can we build and manage effective teams for organisational excellence?
(a) Define Organisational Culture and what are its components?
(b) Discuss the ways of spreading the Organisational Culture.
Question 10: Write shorts notes on the following :
(a) Force-Field Analysis of change
(b) Types of conflict and ways of resolving the conflicts.
(c) Group Think, Group Cohesiveness, Group Shift and Group Norms.